Replace or Amend Your Certificates
Lost, damaged, or need corrections? Get replacement certificates or amendments from CXC and GCE examining bodies. Fast processing through the OEC.Damaged or Lost Your Certificate?
The OEC works directly with CXC (Caribbean Examinations Council) and GCE/Cambridge to provide replacement certificates for candidates who sat examinations in Jamaica.
- Replacement for lost, damaged, or destroyed certificates
- Amendments for incorrect personal data on certificates
- Certified photocopies available as alternatives
- Processing handled by examining bodies overseas
- Fast turnaround through the OEC's Customer Relations team
We recommend keeping photocopies stored separately. Certified copies are accepted in lieu of originals.
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Requirements for Replacements & Amendments
Gather these documents before visiting an OEC office or sending by mail.
CXC Replacements
- Birth certificate or passport
- Defaced or damaged certificate (if applicable)
- International bank draft (US$105.00)
- Local service charge (J$4,560.00) in Jamaican dollars
- Completed request form (signed by Lawyer, Minister of Religion, or Justice of the Peace—not a relative)
CXC Amendments
- Birth certificate
- Original CXC certificate
- Letter of request to Executive Director
- International bank draft (US$30.00)
- Local service charge (J$4,560.00) in Jamaican dollars
GCE Replacements
- Photocopy of birth certificate, driver's license, or passport
- Damaged or defaced certificate (if applicable)
- Local service charge (J$4,560.00)
- Completed request form from OEC website
- Credit or debit card for payment (£64.75)
GCE Amendments
- Service available within 18 months of original certificate issue
- Original certificate must be returned
- Cambridge will not provide amendments beyond 18 months
- Contact OEC for current fees and process
How to Request a Replacement or Amendment
Choose your method — visit in person, mail your request, or email the details.
Visit an OEC Office
Request by Mail or Email
Important Terms & Conditions
Read these carefully before requesting a replacement or amendment.
Processing & Delivery
Processing Time: 2–3 months from when the examining body receives the request. Excludes weekends and public holidays.
No Expedited Service: All requests follow standard timelines. Plan accordingly.
Reprints: Only provided if original certificate is delayed in the postal system. Reprinted via facsimile to original requesting entity.
Who Can Collect: Certified photocopies accepted in lieu of originals and can be collected on your behalf.
Payment & Policy
Exact Amount Required: Partial payments or overpayments will NOT be accepted. Calculate exact cost and pay precisely.
Bank Drafts Only: CXC requires international bank drafts (US$). GCE accepts credit/debit cards only (no drafts).
Currency: Board fees in USD or GBP. Local service charge in Jamaican Dollars only.
Fee Changes: All fees subject to change without notice. Rates given in requirements are current but may change.
CXC-Specific Terms
Form Signature: Must be signed by Lawyer, Minister of Religion, or Justice of the Peace. Cannot be a relative.
Amended Certificates: Available anytime. No time limit on when you can request corrections.
Certificate Purpose: Replacements are for lost or damaged originals only, not for missing transcripts or additional copies.
GCE-Specific Terms
Amendments Time Window: Only available within 18 months of original certificate issue date. Cambridge will not process amendments beyond this deadline.
Original Return Required: For GCE amendments, the original certificate must be returned to Cambridge. It will not be issued back.
London Certificates: For GCE London replacements, visit www.edexcel.org.uk directly for detailed instructions.
Contact the Customer Relations Department
Questions about replacements or amendments? Reach out directly.